FAQ: How to Purchase a Membership

1 - Everyone needs an account setup to get started:

 

• IF YOU ARE AN EXISTING MEMBER OF RRPOA BUT DO NOT HAVE AN ACTIVATED ACCOUNT, EMAIL US AT ONLINESTORE@RRPOA.NET  TO ACTIVATE YOUR ACCOUNT.  WE NEED AT LEAST YOUR NAME AND MEMBERSHIP NUMBER IN ORDER TO ACTIVATE YOUR ACCOUNT.
• If you are interested in a NEW MEMBERSHIP, then send an email to onlinestore@rrpoa.net with a copy of your recorded deed, copy of your driver's license and phone number.
• Once NEW MEMBERS have a password and signed in, then update your account with contact information, emergency contact, folio number (property parcel ID from Polk County) and voting district (click here for information).

2 - Make your purchase: NOTE YOU NEED TO BE LOGGED INTO YOUR ACCOUNT TO MAKE A PURCHASE.  

• Renew/New Membership  Dues - covers member, spouse and their children under 21 living at home or in school
• Family Pass - pass for children over 21, parents or siblings to come to RR with member (each member can only have two) and are not subject to blackout dates
• Guest Pass - pass for non property owner to come in with member (each member can only have one) and are subject to blackout dates

3 - We need a membership agreement in order to process your membership purchase online.  Please Note: A membership agreement is required annually.  If you plan on paying for the membership at the gate then you need to do the membership agreement at the gate, if you are paying online then you need to do the membership agreement online.  The gate will NOT accept online agreements or waivers when doing your membership onsite.

• REQUIRED DOCUMENTS FOR RENEWAL MEMBERSHIP OR NEW MEMBERSHIP: Membership Agreement (required annually)
• REQUIRED DOCUMENTS FOR SPOUSE TO COME THROUGH GATE WITH YOU: Adult Waiver (required annually)
• REQUIRED DOCUMENTS FOR CHILDREN UNDER THE AGE OF 18 TO COME THROUGH THE GATE WITH YOU: Child Waiver (required annually)
• REQUIRED DOCUMENTS FOR CHILDREN BETWEEN 18 AND 20 TO COME THROUGH THE GATE WITH YOU: Adult Waiver (required annually)
• IF THE REQUIRED DOCUMENTS ARE NOT FILLED OUT THEN YOUR MEMBERSHIP WILL NOT BE PROCESSED AND YOUR ORDER WILL BE CANCELLED.
• Upload files to your account or if you click the email giving consent to email them to us then all you need to upload would be the driver's license.
• Note: When purchasing a guest pass we do not require any documents.  We only need birth certificates for proof of relationship if you are purchasing a family pass to bring in immediate family members.  We only need marriage certificates if you just got married and need to add your spouse to your membership or if you need to prove relationship for the family pass.  You cannot fill out waivers online for guests or family members coming in on those passes, this still needs to be done during the sign in process at the gate.